• Forside
  • Terms and conditions of sale

Terms and conditions of sale

1. APPLICABILITY & SCOPE

All deliveries of products and services (“Products”) from SAFE TRANSFER A/S (“SAFE TRANSFER A/S”) to any customer (“Customer” ) shall be governed exclusively by these Terms and Conditions of Sale (“Terms and Conditions”).
SAFE TRANSFER A/S’ deliveries to Customer’s is expressly conditioned upon Customer’s acceptance of these Terms and Conditions and no addition to or modification shall be binding on SAFE TRANSFER A/S unless expressly agreed to in writing.

2. ORDER CONFIRMATION

SAFE TRANSFER A/S shall not be deemed to have accepted a purchase order until written confirmation of the order from SAFE TRANSFER A/S has been sent to Customer or SAFE TRANSFER A/S has received written, timely and unconditional acceptance from Customer corresponding to SAFE TRANSFER A/S’ quotation.

3. TERMS OF DELIVERY

Risk of Loss: Unless otherwise expressly agreed, delivery terms shall be EXW (Ex Works), as per latest INCOTERMS Edition, with risk of loss passing to Customer when ready for dispatch at SAFE TRANSFER A/S’ warehouse. Customer will be informed about readiness for dispatch.
Responsibility: SAFE TRANSFER A/S shall not be responsible for damage incurred during transportation. Claims for lost or damaged shipments shall be filed directly to the carrier by Customer. SAFE TRANSFER A/S shall not be liable for any damage occurring as a result of late delivery or lost shipments. Any discrepancies in shipment must be reported within 5 working days of receipt.

4. PRICES

All SAFE TRANSFER A/S prices are exclusive of VAT, carriage, tariffs, charges, other duties, etc. Prices are not including installation costs unless expressly agreed to in writing.

5. PACKING

Sufficient packing is included in the offered price and will not be credited if returned.

6. PAYMENT TERMS

Subject to credit approval by SAFE TRANSFER A/S, payment terms are net cash unless otherwise agreed. Should SAFE TRANSFER A/S fail to approve Customer’s credit or should SAFE TRANSFER A/S reverse its approval of credit for any reason whatsoever, the terms of payment, at SAFE TRANSFER A/S’ option, shall be full advance payment prior to shipment. reserves the right to withhold any and all shipments if Customer’s account is past due. The purchase price shall be paid in full without regard to any setoffs claimed by Customer.
In case of late payment as per the invoiced payment terms, SAFE TRANSFER A/S is entitled to receive default interest rate on overdue payment amounting to the at any time valid official bank rate plus 9% p.a.

7. RETENTION OF TITLE

The delivery will remain the 100% property of SAFE TRANSFER A/S until full payment has been  received. SAFE TRANSFER A/S is furthermore permitted to withhold the delivery until full payment has been received.

8. TAXES

Customer agrees to provide SAFE TRANSFER A/S with its assigned tax exemption number. Customer agrees to pay, in addition to the purchase price, all applicable sales, use, excise, value added or other similar taxes.

9. PRODUCT ALTERATIONS

Provided that no agreed technical specification is changed, SAFE TRANSFER A/S reserves the right to make alterations to Products without notice.

10. WARRANTY

SAFE TRANSFER A/S warrants that all Products will be free from defects in design, materials or workmanship for a period of 12 months from the date of delivery.
Under this warranty, SAFE TRANSFER A/S’ full and exclusive obligation shall be to repair or replace any Product, that according to SAFE TRANSFER A/S ’  investigations during the warranty period is found to be defective in design, materials or workmanship, subject to Customer’s forwarded claim (see § 11 below) within 12 months from delivery of the Product.
If a Product or parts thereof prove to be defective, SAFE TRANSFER A/S is, free from liability, entitled to elect to 1) remedy the defect, 2) replace the Product with Product of a similar quality, or 3) cancel the relevant agreement and return the purchase price received on surrender of the Product delivered.
The repair is to be carried out at SAFE TRANSFER A/S unless SAFE TRANSFER A/S considers it more appropriate to let the repair carry out at the buyer’s or elsewhere.
If SAFE TRANSFER A/S’ investigations show that the Product has no defect, the Product is returned to the Customer. Freight and insurance to be paid for by the Customer as well as SAFE TRANSFER A/S’ time spent for investigation . If a warranty related Product defect is found, SAFE TRANSFER A/S returns the repaired or forwards a replacement Product to the Customer and take over exchanged parts or the defect Product. SAFE TRANSFER A/S pays for freight and insurance. The Customer cannot make any further claims against SAFE TRANSFER A/S due to defect Products.
SAFE TRANSFER A/S shall not be obligated to refund the purchase price, nor shall SAFE TRANSFER A/S be obligated to pay for any labor cost or other costs associated with the removal of the defective Products or the reinstallation of those Products. No warranty coverage will be provided for Products that have been altered, used for a purpose other than that for which they were designed or installed contrary to SAFE TRANSFER A/S’ or makers instructions.
SAFE TRANSFER A/S offers no warranties or representations, express or implied, as to the products, except as set forth above. SAFE TRANSFER A/S hereby disclaims all implied warranties, including but not limited to, implied warranties of merchantability or fitness for a particular purpose. In no event will SAFE TRANSFER A/S be liable for any lost profits or for any direct, indirect, incidental, consequential, punitive or other special damages arising out of or related to its products regardless of whether such damages are sought based on causes of action sounding in tort, contract, negligence, strict liability or breach of warranty.

11. WARRANTY PROCEDURES

a) To make a claim under the express warranty set forth in paragraph 9, Customer must:
b) Notify SAFE TRANSFER A/S immediately of the alleged defect;
c) Provide the part number, serial number, and description of the problem of the potentially defective Product;
d) Obtain a Return Material Authorization reference from SAFE TRANSFER A/S, which shall be valid for 30 days;
e) Return the potentially defective Product, insurance and freight prepaid, with the outside of the package bearing the required return reference to SAFE TRANSFER A/S,
f) Include a written detailed statement of the reason why the Product is being returned; and
g) Ship the Products free of extraneous equipment.
If a replacement Product is required, a Purchase Order must on request be provided to SAFE TRANSFER A/S to purchase the replacement product. Only an already established customer to SAFE TRANSFER A/S may order the replacement Product. An invoice will be created and mailed to the Customer upon shipment of the replacement Product. Provided the returned Product complies with the limited warranty and not physically damaged, SAFE TRANSFER A/S will credit the invoice for the purchased replacement Product.

12. NON-WARRANTY RETURNS

Subject to prior approval by SAFE TRANSFER A/S, unused standard Products can be returned within one (1) month of the SAFE TRANSFER A/S invoice date provided the Products are returned in original packaging and both Products and packaging are free from defects. The Products must be returned to SAFE TRANSFER A/S with insurance and freight prepaid.
Products built or ordered to custom specifications or Products that have been modified by the customer cannot be returned for credit under any circumstances.

13. CHANGE ORDER REQUEST & CLAIMANTS DELAY

An accepted purchase order that is scheduled to ship within the quoted lead time can be delayed once up to a maximum of 30-days. Orders outside of the quoted lead time can be changed or cancelled but must be confirmed by SAFE TRANSFER A/S in writing. Cancelled orders for standard Products are subject to a charge up to 30% of the value. Customer specific Product-orders cannot be cancelled.
A delay caused by any kind of issue within the Customer’s control, including but not limited to the Customer’s change of configuration or specifications of requirements, delay in delivery of technical specifications etc., SAFE TRANSFER A/S ’ delivery time is extended by the duration of such delay.
If delivery of the Products is obstructed due to Customers inability of receiving or if Customer for other reasons refuses to take delivery of the Products at the agreed delivery time, the Products will remain in SAFE TRANSFER A/S ’ warehouse or any other place notified by SAFE TRANSFER A/S at the Customer’s expense and risk. Furthermore the invoice will be issued as if delivery has taken place and interest rate will be added.

14. PRICE ADJUSTMENTS

SAFE TRANSFER A/S reserves the right to adjust accepted prices for non-delivered Products in the event of alterations in rates of exchange, variations in costs of materials, sub-suppliers’ price increases, changes in wages, state requisitions or similar conditions over which SAFE TRANSFER A/S has no or limited control.
Prices for installation work, including turnkey project installation, has been given on condition that the Customer ensures that the work can be accessed without hindrance throughout the installation period of SAFE TRANSFER A/S’ installers and that the work can to be carried out without hindrance from the side of the work site. Additional costs arising due to delay, regardless on reason, is the sole responsibility of Customer and will be invoiced to Customer.

15. GROUP SET-OFF

SAFE TRANSFER A/S, and any other company in the SAFE TRANSFER A/S Group, shall be entitled to set-off own claims against the Customer, in the Customer’s possible claims against any of said companies.

16. PRODUCT INFORMATION

Any information – whether originating from SAFE TRANSFER A/S or a SAFE TRANSFER A/S business contact – including but not limited to, information on weight, dimensions, capacity or any other technical data in catalogue descriptions, advertisements, etc., shall be considered informative, and are only binding if and to the extent, that explicit reference on this is made in offers and/or order confirmations. Specific demands from the Customer are only binding if and to the extent these have been confirmed by SAFE TRANSFER A/S in writing.

17. CONFIDENTIALITY & INTELLECTUAL PROPERTY RIGHTS

General obligations. The following information shall be considered “Confidential Information” for the purposes of the Conditions: (i) All information of SAFE TRANSFER A/S concerning employees, products services, customers, suppliers, contractors, other third parties conducting business with SAFE TRANSFER A/S or other technical and commercial matters, (ii) the terms of an eventual separate Agreement, (iii) any information developed by reference to or use of SAFE TRANSFER A/S’ information referenced above and (iv) any information which according to applicable law is confidential whether in written, oral or visual form disclosed by SAFE TRANSFER A/S to Customer in any relation. Such Confidential Information shall remain the property of SAFE TRANSFER A/S and shall not be given or disclosed to any third party without SAFE TRANSFER A/S’s prior written consent. Customer shall only use the Confidential Information for the purposes needed and shall limit internal dissemination hereof.
Required Disclosure. Nothing in the above may however be deemed or construed to prevent Customer from disclosing any Confidential Information if such disclosure is for the purpose of complying with any law or court order.
Reference and advertising. Customer is not permitted without prior written consent from SAFE TRANSFER A/S to use SAFE TRANSFER A/S ’s name or any commercial relation with SAFE TRANSFER A/S or a company associated with SAFE TRANSFER A/S for the purpose of advertising or as a reference.
Industrial ownership. Any and all industrial and/or intellectual property rights including, but not limited to results, inventions, improvements, and know-how, whether patent able or not, relating to SAFE TRANSFER A/S’s information, or use by the Customer of SAFE TRANSFER A/S’s information, shall be the sole property of SAFE TRANSFER A/S.
All material related to a purchase or general corporation, such as but not limited to, documentation, drawings and software handed over to or disclosed to the Customer shall remain the property of SAFE TRANSFER A/S, shall not be used by the Customer for any other purpose than the intended, and shall be securely archived by the Customer. Such material shall be marked by Customer as property of SAFE TRANSFER A/S.
At the request of SAFE TRANSFER A/S the Customer shall return all documentation and material, including copies, received from SAFE TRANSFER A/S.

18. PRODUCT LIABILITY

Unless otherwise governed by mandatory legislation, the following applies:
SAFE TRANSFER A/S shall not be liable for any damage to real property or chattels caused by the Product after it has been delivered and whilst it is in the possession of the Customer. Nor shall SAFE TRANSFER A/S be liable for any damage to products manufactured by the Customer or to products of which the Customer’s products form a part. In no circumstances, the customer shall be liable to reimburse operating loss, loss of time, loss of profit or other indirect loss (consequential loss or damage).
The total liability which SAFE TRANSFER A/S A/S may incur is limited to DKK 15 million in respect of each individual instance of damage. A series of accidents arising out of the same fault or act of negligence shall for this purpose constitute one single instance of damage.
The liability for SAFE TRANSFER A/S for each individual claimed property damage is limited to the amount paid by Customer for the claimed damaged Product.
The Customer is obliged to enter into the same court or arbitration proceeding, which deal with a potential compensation claim process against SAFE TRANSFER A/S concerning the Product or service work in question.
If SAFE TRANSFER A/S incurs liability towards any third party for such damage as described in the preceding paragraph the Cus tomer shall indemnify, defend and hold SAFE TRANSFER A/S harmless.
Customer shall indemnify and hold SAFE TRANSFER A/S harmless for all claims arising from any damage resulting from the use or operation of the Products because of any improper repair, maintenance or operation of the Products by Customer, the failure of Customer to adequately train personnel in the operation of the Products, Customer’s failure to comply with applicable laws or regulations or otherwise. If a claim for damage as described in this clause is lodged by a third party against either SAFE TRANSFER A/S or the Customer, the respondent party shall immediately inform the other party thereof in writing.
The Customer shall be obliged to let itself be summoned to the court or arbitral tribunal examining claims for damages lodged against one of them on the basis of damage allegedly caused by the Product.

19. SECONDARY DAMAGE

SAFE TRANSFER A/S shall not be held responsible for any special, indirect, consequential, punitive or exemplary damage or loss, which might arise out of any breach of warranty, faulty products, delay in the delivery of the products, product liability, recall or otherwise, irrespective of the cause, including but not limited to, loss of production, loss of profit and loss of goodwill.

20. MANDATORY LIABILITY

Nothing in these Terms (including but not limited to the exclusions and limitations in clause 17 to 18) shall operate in order to exclude or limit the liability of either party to the other for death or personal injury arising out of its negligence, fraudulent misrepresentation or for any other liability which cannot be excluded or limited by law.

21. NOTICE OF CLAIMS

Claims or complaints as to defects of the Products or other claims shall be submitted in writing by Customer to SAFE TRANSFER A/S without undue delay.

22. RESTRAINT ON RESALE OF PRODUCTS AND USE FOR CERTAIN PURPOSES

Customer is not allowed to use or to resell the Products for purposes which have any connection to chemical, biological or nuclear weapons or for missiles which are capable of delivering such weapons.
Customer is not allowed to sell the Products to persons, companies or any other kind of organization if Customer has knowledge of or suspects that said persons or entities are related to any kind or terrorist or narcotics activities. The Products may be subject to legal regulations and restrictions and may therefore be subject to restrictions in case of sale to countries/customers covered by export and import ban. These restrictions shall be observed in case of resale of the Products to such countries/customers.
Customer is not allowed to resell the Products if there is doubt or suspicion that the Products can be used for the purposes mentioned in the preceding paragraph. If Customer receives knowledge of or suspects that the conditions in this clause have been violated, Customer shall immediately inform SAFE TRANSFER A/S.

23. FORCE MAJEURE

No Party shall be liable for any failure to perform its obligations where such failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity, and no other Party will have a right to terminate this Agreement under such circumstances.

24. PARTIAL INVALIDITY

If one or more of the terms and conditions in these Terms and Conditions or any part of a term is deemed invalid, unenforceable, illegal or inoperable, the validity, enforceability, legality or operability of all further terms and conditions shall not be affected or diminished thereby.

25. LAW, JURISTICTION & DISPUTES

Danish law applies.
Any commercial contractual corporation with Customer and any non-contractual obligations arising out of or in connection herewith shall be governed construed and enforced in accordance with the laws of Denmark to the exclusion of any other law and without regard to any conflict of law principles.
Arbitration.
Any dispute shall be subject to arbitration arranged by The Danish Institute of Arbitration in accordance with the rules of arbitration procedure adopted by The Danish Institute of Arbitration in force at the time when such proceedings are commenced. The venue for arbitration shall be Copenhagen and the proceedings shall be conducted in Danish language. The arbitral award shall be final and conclusive and binding on the parties.

SAFE TRANSFER A/S – 2018